RBC Centura Bank Groups and Teams Research Proposal

RBC Centura Bank Groups and Teams - Research Proposal Example task within an organization because failure to deliver may suggest that the different organizational controls are not properly placed within the organizations which are allowing gaps into the performance of different individuals working as a team. Many research studies successfully demonstrated that the gaps in the performance of the teams largely depend upon the structure and configuration of the team. (Stewart & Barrick, 2000). Structure and configuration of the teams therefore indicate towards the different dynamics involved in the organization as well as formation of the teams and then converting such teams into high performing teams. As such organizations must take into account different factors such as team leadership, cohesion, structure as well as configuration of the team to expect high performance from the proposed teams. This paper will discuss as to how a group can become a high performance team besides discussing the ethical considerations of globalization and its impacts on the team dynamics by evaluating RBC Centura Bank as a case study. Team dynamics require the effective formation of teams in order to extract best performance however, before expecting such high performance, it is imperative that all the ingredients of converting a group of individuals into a high performance team shall be put into place. Team structure is defined as the configuration or allocation of the roles, responsibilities as well as authority within the team. (Stewart & Barrick, 2000). Team structure is important for extracting high performance because by providing interdependence and autonomy to the teams, teams tend to perform better because both factors provide an in-built channel for effective communication and grievance handling besides being self regulated in their orientation. Thus, in order to successful convert a group into a successful and high performance team; it is critical that the overall structure of the team is wisely built so that coherence and

Marketing Research Report Essay Example | Topics and Well Written Essays - 2000 words

Marketing Research Report - Essay Example ustomer is influenced by large portions of meals, being served by competent employees, the quality of food served, atmosphere in the hotel, the prices of the foods and drinks and the level of satisfaction. According to Wooldridge, J. (2006), customers are in need of varying needs for their money. To him, a customer is motivated to visit a business venture for services and goods by the prices in offer. Prices determine the buying willingness of a customer. For any organization to be able make tangible sales, one of the factors to consider while designing a product or a service is the price. Many people are willing to pay at medium price other lower or higher prices. Although according to him further, higher priced products and services are thought to be of high quality although not always. To Richmond, H (2008), the level of customer satisfaction determines whether he/she will be willing to come again. A customer is always pulled to seek for services in a restaurant or any business venture if satisfied by the services/products offered. If not satisfied, coming again is a problem. To him, each and every business venture always struggles to satisfy their customers since it is from them that, profits accrue. To retain customers and to get new ones depends on the ways they are treated. This ranges from the services they are offered, their quality price among many other considerations. However, according to Mailu, S (2004), the level of employee competence says a lot in terms of the work ethics. Generally, a competent employee is likely to be aware of all the ethics involved in the job. To him, customer highly value goods and services offered by competent employees as they confidence in them. To him further, employees are the ladder through which an organization can prosper. Quality of the service offered on the other hand has a lot to say. Gary, R (2007) argues that, the quality of a produce is the key to successful entrepreneurship. An entrepreneur should always